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NRG Motion

After-sales support

Technical assistance, documentation and replacement advice for the whole service life of the bearing.

Support after the sale is where a supplier stops being a catalogue and becomes a partner.

We help with installation and maintenance, examine returned parts to establish why they failed, and recommend a replacement that will not repeat the failure. The analysis is honest even when the answer is that the bearing was fine and the mounting was not.

Questions

A bearing failed early. What now?
Send us the part and the operating conditions. Most early failures are mounting, lubrication or contamination rather than the bearing itself — and knowing which prevents the next one.
Do you help with installation?
We provide fitting and maintenance guidance, including the mounting force and the tolerances of the seat, which is where most damage originates.