After-sales support
Technical assistance, documentation and replacement advice for the whole service life of the bearing.
Support after the sale is where a supplier stops being a catalogue and becomes a partner.
We help with installation and maintenance, examine returned parts to establish why they failed, and recommend a replacement that will not repeat the failure. The analysis is honest even when the answer is that the bearing was fine and the mounting was not.
- Installation and maintenance guidance
- Failure analysis on returned parts
- Replacement and upgrade recommendations
Questions
- A bearing failed early. What now?
- Send us the part and the operating conditions. Most early failures are mounting, lubrication or contamination rather than the bearing itself — and knowing which prevents the next one.
- Do you help with installation?
- We provide fitting and maintenance guidance, including the mounting force and the tolerances of the seat, which is where most damage originates.